AG Telecom Services

3CX Overview

3CX OVERVIEW

Take Control of
Your Phone System.
Anywhere

With 3CX Overview, you can easily manage your phone system from anywhere. You can access your system settings, voicemail, and call history through an intuitive web interface or the 3CX app on your mobile device. This feature ensures that you can stay connected and manage your business phone system from anywhere at any time.

  • Plug and Play with IP phones
  • Save thousands on phone Calls with SIP Trunking
  • Try the PRO Edition free for 40 days
  • On-Premise – or Virtualized


Customer Service With Contact/Call Center Software

3CX Overview includes powerful contact and calls center software, enabling your business to provide excellent customer service. You can create custom queues, monitor call activity in real time, and view detailed reports to analyze call performance. With 3CX Overview, you can enhance your customer service and improve customer satisfaction.

  • Integrated Wallboard
  • Detailed Reports
  • Call Back Option for Customers
  • Real-time monitoring
  • SLA and callback Statistics
  • Advanced Queue Startegies

Server-Side CRM Integration

3CX Overview offers seamless integration with popular CRM systems, such as Salesforce, Microsoft Dynamics, and SugarCRM. This integration enables you to manage customer relationships more effectively by automatically logging calls, linking call recordings to customer records, and enabling click-to-dial functionality directly from your CRM system. With server-side CRM integration, you can streamline your workflow and boost productivity.

  • Zendesk Salesforce. Freshdesk. Office 365. Microsoft Dynamic and more
  • Launch phone calls with a single click from your browser or application
  • Automatically Link incoming calls to customers records
  • Ensure Customer satisfaction with quick and easy logging of interactions

Why Choose 3CX With AG Telecom

Unlimited Extensions

Enjoy the flexibility to add as many extensions as your business requires without any limitations.

Fax 2 Email

Receive and send faxes conveniently from your email account.

3CX Mobile App

Take control of your phone system from anywhere, anytime, with our mobile app.

Private Lines

Keep your calls secure and confidential with our private line option.

Auto Attendant

Ensure a professional image for your business with our customizable auto attendant.

Call Center

Deliver exceptional customer service with our advanced call center features.

HD Voice Quality

Enjoy crystal-clear voice quality for your calls with our high-definition codec.

Unified Communications

Experience seamless integration of voice, video, chat and collaboration tools in one unified platform.

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3CX Overview by AG Telecoms

3CX Overview by AG Telecoms is a powerful, feature-rich business phone system that allows you to take control of your communications from anywhere. With its easy-to-use web-based interface, you can manage your phone system, including extensions, voicemail, and call routing, from any device. Additionally, with its contact/call center software, you can provide exceptional customer service and streamline your workflow. The system also offers server-side CRM integration, allowing you to easily track customer interactions and improve your overall business performance.

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Save up to 80% on your telco bill. Get 3CX Free!


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SIP Trunking Prcing

SIP Trunking

SIP pay as you go

£ 6.95 /Month

  • No Setup Fees
  • Incoming Calls
    £0.00/min
  • Outgoing UK Calls
    From £0.02/min
  • Increment:
    6 seconds
  • # Channels:
    One (1)
  • Voice Mail:
    Free
  • Local DDI:
    1 Free


signup now

SIP Trunking

SIP with Bundle 1000

£ 10.95 /Month

  • No Setup Fees

  • Free UK Calls
    1000 Minute
  • Outgoing UK Calls
    £0.02/minute
  • Increment:
    6 seconds
  • # Channels:
    One (1)
  • Voice Mail:
    Free
  • Local DID:
    1 Free


signup now

SIP Trunking

SIP With Bundle 1500

£ 15.95 /Month

  • No Setup Fees
  • Free Outgoing
    UK Calls
    1500 Minutes
  • Outgoing USA Calls
    £0.02/minute
  • Increment:
    6 seconds
  • # Channels:
    One (1)
  • Voice Mail:
    Free
  • Local DID:
    1 Free
  • Advanced Call-Forwarding:
    1 Free


signup now

SIP Trunking

SIP with Bundle 3000

£ 20.95 /Month

  • No Setup Fees
  • Free Outgoing
    UK Calls
    £3000 Minutes
  • Outgoing UK Calls
    £0.02/minute
  • Increment:
    6 seconds
  • # Channels:
    One (1)
  • Voice Mail:
    Free
  • Local/Toll-Free DID:
    1 Free
  • Advanced Call-Forwarding:
    1 Free


signup now

Buy a 3CX Support Ticket here


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Frequently Asked Questions

Porting can vary depending on the losing carrier. Generally, porting takes about two weeks, but could potentially be longer. Providing all necessary porting documentation to your onboarding specialist will help speed this process along. You will require a signed LNP Form, as well as an Invoice from the losing carrier not more than 30 days old with all the numbers shown, including current billing name/address, and account number.

If you require rushed “HOT Porting” whereby ports are completed within 48 to 72 hours this an option available from the Porting Dept. However, there is additional costs associated with this which can be quoted and requires a signed LNP Hot Port Form.


Yes, we can do so by porting your existing numbers to AG Telecome. Simply put, porting means the transfer of numbers from one provider to another.  In this case, you would transfer your numbers over to AG Telecome. *not all numbers are portable

The cost for porting one (1) number is $10 per DID. Bulk porting will be quoted upon signup.


AG Telecome offers three SIP Trunk solutions. Direct SIP Trunk to IP-PBX, SIP Trunk to PRI, and SIP Trunk to Analog lines. So yes virtually every PBX is capable of using our SIP Services either directly, via a SIP to PRI gateway or a SIP to Analog gateway.

However, some PBX’s may require licensing to enable the feature. These costs are not covered or included in our delivery of SIP Services unless otherwise agreed to.


Session Initiation Protocol

Session Initiation Protocol (SIP) is a signaling protocol developed by the Internet Engineering Task Force (IETF). It can be used for VoIP as well as other types of multimedia communications. The details regarding the protocol are described in RFC 3261, although there are subsequent RFCs covering various functionality related to SIP including DTMF, Privacy, Early Media and more.

SIP Trunking is used to describe connectivity between a SIP enabled PBX or SIP enabled dialer and the carrier using Session Initiation Protocol (SIP). Most recent versions of popular PBX equipment including Avaya, Cisco and Nortel and predictive dialer equipment such as Aspect, Altitude, Asterisk, Vicidial and Interactive Intelligence, just to name a few, natively support SIP Trunking.

VerseTEL provides SIP Trunking services for Canada, USA, UK, Asia and internationally.

Simply put thought, SIP Trunking is using internet services to connect your Office Phone system to telephone Numbers (DID’s) be it cell phones, offices, or toll-free numbers.

It allows PSTN interconnection to anywhere in Canada – all from a single connection that supports a wide range of voice and data services.


VoIP – Voice over IP, is a set of technologies and protocols which allows transmission of voice over Internet Protocol (IP).This includes proprietary protocols such as Skype as well as open protocols such as SIP, IAX2 and H323.


“SIP Enabled” indicates whether the device or equipment such as A PBX or Dialer supports the Session Initiation Protocol (SIP). Most recent PBXs and dialers support SIP natively.

Star Telecom has successfully deployed our SIP Trunking, SIP DID, SIP Toll Free and SIP Long Distance services with the following:

  • Avaya
  • Cisco
  • Dialogic
  • Asterisk
  • Vicidial
  • Altitude
  • AudioCodes
  • FreePBX
  • 3CX