Remote and tech support

Remote Support

Whether you’re a telecom administrator, a business owner and needs some extra support, or a telecom company who needs additional support for your technicians, we can help!

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Remote support cost:

  • Support is offered at the rate of £50 per hour
  • There may be a minimum 1/2 hr. charge for complex situations
  • Additional time is billed in 15 minute increments
  • You are only billed for the amount of time you utilize
Remote Support Hardware/Software

We support the following hardware:

  • AVAYA IP Office and 3CX all versions
  • Nortel BCMs all versions
  • BT Versatility all versions
  • We provide support for most hosted systems
  • Cisco Routers and Switches

Teamviewer Remote Support

We use Team Viewer as our secure remote support application. Click the link below and then the run button twice, your support technician will then provide you with the access code to enable us to remotely work on your computer system. Please click on Team viewer to download Team Viewer

 
 

To Download 3CX Windows APP please click on 3CX icon on the lift

 
 
 
 

To Download VitalPBX  Windows APP please click on VitalPBX icon on the lift

 
 

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AGC TELECOMS LTD

Unit 5, New Town Road,Enterprice House,LutonLU1 3EA

Company Reg#  08214979, 
VAT Reg#  GB184 7187 71

Quick Contact

Sales: 
Email: sales@agtelecoms.co.uk
Phone: 01582 807773


Support: 

Email: support@agtelecoms.co.uk
Phone: 0845 5088 321

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